No, the water damage service includes all parts and labor required to the get phone back to fully functional condition only.
Due to its high cost, the logic board is the only part in the device that is not included in the water damage service. If the logic board has been irreversibly damaged, we will not be able to repair it.
Very important, do not attempt to turn the phone on as that can cause a serious short circuit. Send the device for our water damaged service. Our chance of repairing the phone increases substantially the sooner we receive it.
Though the device can sometimes begin working again on its own after water damage, it is very uncommon and not a likely outcome. It is more likely that corrosion and residue deposits will begin to form on the logic board making the repair process more difficult. We recommend sending the device in as soon as possible even if it is still wet as our chance at repairing the device increases substantially the sooner we receive it.
Water damage repair generally takes between 24 and 72 hours to complete depending on the level of damage. This estimate can vary however depending on the extent of the damage to the logic board and other components.
If we are unable to repair your water damaged device for any reason, your payments will be refunded and your phone will be returned. If your device could not be repaired and you do not want the phone back or do not wish to pay for return shipping, we will be happy to recycle the device at our repair facility.
Our water damage repair service includes a 90-day warranty so if you experience any water related issues caused by the initial water damaged within 90-days, you are covered.
Our 90-day warranty covers any issues caused by the initial water damage that was repaired. The warranty does not include any subsequent water damage or further accidental damage to the device.
Yes, any non responsiveness your phone is suffering due to a drop will be corrected with the Glass & Digitizer repair, as the Digitizer that is being replaced is the part responsible for all touch functionality.
If the actual screen of the phone is bleeding, white, or has any dead pixels then you’re going to need to select the LCD & Glass option as the LCD has suffered irreversible damage.
Yes, the glass replacement service will replace the entire glass face, so the extent of the damage to the previous glass does not matter.
Yes, all parts and repair services include a 90-day warranty. This warranty covers only the part(s) that were replaced. It does not cover any subsequent damage to the phone or components that were not replaced.
No, most repairs cannot be repaired immediately.
Yes, all prices are the same at all our local repair locations.
You have a choice to make an appointment on line or to walk in without an appointment if needed. Simply stop by during our hours of operation and we will be happy to assist you with any repair needed.